Validity – Gift cards are valid for 2 years from the date of issue. Expired cards cannot be redeemed.
Redemption – Gift cards can only be used for purchases at the Saffron Grange Vineyard Shop and cannot be used for online transactions at www.saffrongrange.com unless otherwise stated.
Non-Refundable & Non-Exchangeable – Gift cards cannot be exchanged for cash, credit, or other gift cards. No change will be given for purchases less than the card’s balance.
Lost or Stolen Cards – We are unable to replace lost, stolen, or damaged cards. Please treat gift cards as cash.
Balance & Partial Use – If the purchase exceeds the balance on the gift card, the remaining amount must be paid using another payment method. If the purchase is less, the remaining balance will stay on the card until expiry.
Restrictions – Gift cards cannot be used for purchasing additional gift cards, and may not be valid for specific promotions, discounts, or special events.
Fraud Prevention – We reserve the right to cancel or refuse a gift card if we suspect it was obtained fraudulently or used in breach of these terms. This is at the manager’s discretion.
Changes to Terms – Saffron Grange Vineyard reserves the right to update these terms and conditions at any time without prior notice.
For any questions, please contact us at vineyard@saffrongrange.com.